Shipping policy

Shipping Policy

We aim to provide you with the best shipping experience possible.  

Order Processing:
All orders are processed within 1–3 business days. You will receive a confirmation email with tracking details once your order has shipped.  

Shipping Times:
- Standard Shipping: 7–15 business days (depending on your location)  
- Express Shipping (where available): 4–10 business days  

Shipping Costs:
We offer Free Shipping on orders over $100. For orders below this threshold, shipping costs are calculated at checkout.  

Tracking Your Order:
Once your order has shipped, you will receive a tracking number via email to monitor your delivery.  

Delays & Issues: 
Delivery times are estimates and may vary due to external factors beyond our control (e.g., customs, weather delays). If you have any issues with delivery, please contact us at info@novaroco.com.

Regions We Ship To:
We currently ship worldwide except for a few restricted regions. If you are unsure about delivery to your location, please contact us at info@novaroco.com.